Vulnerable Customers
This course considers the issue of vulnerable customers and looks at both the regulatory and the ethical issues associated with working with the vulnerable.

Vulnerable Customers

Price: £35.00 + VAT
Access Duration: 30 days

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Overview

This course considers the issue of vulnerable customers and looks at both the regulatory and the ethical issues associated with working with the vulnerable.

By the end of this course, you should:

  1. Know the regulator’s definition of vulnerable customers
  2. Know how to recognise a vulnerable customer
  3. Understand the key issues associated with customer vulnerability
  4. Understand and be able to apply the TEXAS, CARERS and IDEA protocols
  5. Be able to apply this knowledge to your own business

Work through 5 interactive areas of this course, completing mini-tests throughout as you learn. At the end of the course, you will complete a test and be awarded 1-hour CPD

 

ACTUAL SCREENSHOTS

                

 

                

Programme Details

  • Interactive online content
  • Essential subject matter
  • 1-hour CPD
  • 30 days access to course
  • Operates across any device
  • Access 24/7

Reasons to use Us

unlimited-access

Unlimited access 24-7

cpd-accredited

CPD accredited

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Tutor support

exam-guides

Exam guides

structured-learning

Structured learning

exam-questions

6000+ Exam questions

model-answers

Model answer assignments

timed-testing

Timed testing

Why our Courses?

  • Access content 24 hours a day, 7 days a week
  • Over 150 learning modules
  • Access our content on any device
  • Essential compliance modules
  • Essential soft skills learning
  • Regulatory exam training