Customer Fair Treatment
The fair treatment of customers should be central to the way all regulated firms operate. The ‘Treating Customers Fairly – TCF’ regime should now be part of business as normal. This course looks at what does, and does not, represent customer fair treatment.  

Customer Fair Treatment

Price: £35.00 + VAT
Access Duration: 30 Days

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Overview

The fair treatment of customers should be central to the way all regulated firms operate. The ‘Treating Customers Fairly – TCF’ regime should now be part of business as normal. This course looks at what does, and does not, represent customer fair treatment.

  1. By the end of this course, you should:
  2. Be able to explain what customer fair treatment means, and what it doesn’t mean!
  3. Understand the 6 key outcomes for customer fair treatment
  4. Be able to list some examples of good customer treatment practice

Work through 5 interactive areas of this course, completing mini-tests throughout as you learn. At the end of the course, you will complete a test and be awarded 1-hour CPD

 

ACTUAL SCREENSHOTS

 

                 

 

                

Programme Details

  • Interactive online content
  • Essential subject matter
  • 1-hour CPD
  • 30 days access to course
  • Operates across any device
  • Access 24/7

Reasons to use Us

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Model answer assignments

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